Problem with tucks printed by Cartamundi (resolved)

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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by Harvonsgard »

cartamundicards wrote:furthermore I have decided I will make a post explaining the current situation at cartamundi and will be asking for input on how we can improve things as reactions from creators and end users alike will help me as well when working towards a better way of working.
Now that is a read I'll enjoy. Nothing is more awesome than a company openly dialogueing (dunno if this is an actual English word :D ) with the customers and the end-consumers (of course with the premise that it leads to positive progress for both sides).
I for my part was always very pleased with the open communication policy by cartamundi. Even more since I'm only an end-consumer and not a deck designer/producer. If only your stocks would be more to my liking ;) .
You want to reclaim your mind and get it out of the hands of the cultural engineers who want to turn you into a half-baked moron consuming all this trash that’s being manufactured out of the bones of a dying world.

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rousselle wrote: Mon Jun 14, 2021 4:52 pmI very much want this in my collection, but at long last... I have to stop the insanity.
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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by Kurama »

cartamundicards wrote:
Magic Tapp wrote:Jirs - many thanks for engaging with us here and your response to the problem at hand is very commendable. Hopefully you will continue to engage with us here.
definitely am here to stay! will try and be available for conversations/questions and so on as much as possible.

best regards!
Hartelijk bedankt!

Mvg,
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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by CrypticCards »

STLBluesNut wrote:Not necessarily as a consumer but for the designers that have to deal with these issues. It costs them time and money. Not to mention the stress of dealing with something they shouldn't have to.
Hi all - Just wanna chuck in my 10p on this...

Correcting damage/getting reprints is the most stressful part of production projects (for me at least.) But it's also the most consistent part. Although I've only created 2 decks, I have more experience with other kinds of print/custom manufacture - and I've never put in a bulk order and not had SOMETHING need correction/reprint. This is not to excuse Cartamundi (or any other supplier)... More to say; Cartamundi is not unique, and these kinds of problems seem to be a feature of mass print. I know I'm not unique in having this experience - I used to think I was fussy until I realised every other creator I spoke to had the same problems (and a garage full of misprinted calendars/game parts/artbooks/etc.) As an example; on my previous deck there were also issues with the packaging to resolve, and a third of the artbooks had to be remade. Some of the artbooks for this deck arrived with big dents in the spine and are being remade.

So... Yeah. This stuff is really [BLEEP-BLEEPETTY-BLEEPING] stressful, but it is normal for this kind of project IME.

I'm sure plenty of folks on UC have more experience than me, but FWIW... To any other creators, my advice would be; ALWAYS open all shipping cartons when they arrive, don't open one box and assume the rest will be fine. Have a good quality control plan, use random allocation if you can't check every item, but check something from all shipping cartons/boxes. If you have space, keep ALL original packaging until you know your order is good. Keep records of all faults and photograph eeeeverything. & remember you're not alone, this happens to us all!

Have a great day all,
Immy
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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by Eric Lee »

Thanks for sharing, Immy. Really good to know.

All of this is what makes UC such a great forum. Having people from all the different areas of playing card production sharing their experiences, knowledge and stories. Now we even have Cartamundi, now the world's biggest card printer joining in this community (none, to my limited knowledge, since Roman of NPCC stopped dropping in).
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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by theCapraAegagrus »

CrypticCards wrote:
STLBluesNut wrote:Not necessarily as a consumer but for the designers that have to deal with these issues. It costs them time and money. Not to mention the stress of dealing with something they shouldn't have to.
Hi all - Just wanna chuck in my 10p on this...
We don't accept pence here...
rousselle wrote:You are a fussy, picky guy.
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Re: Problem with tucks printed by Cartamundi (resolved)

Unread post by Conturbia »

cartamundicards wrote:I'm trying to address these issues in lack of communication indeed, at the moment I think it's mostly due to a lack of resources but I'm very hard at work to improve this.
furthermore I have decided I will make a post explaining the current situation at cartamundi and will be asking for input on how we can improve things as reactions from creators and end users alike will help me as well when working towards a better way of working.

will keep you all updated.
Wow, awesome! Good job Jirs!
(aaand you can hire me! :D )
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